Online Banking
Jul 6th, 2007 by Dre
Banking in Trinidad and Tobago has always been a tedious process with the long lines and the “unique” customer service at the branches. The four major banks, Royal, Republic, Scotia and First Citizens have introduced online banking, originally for businesses and now for personal banking.
This allows those with the an internet connection to perform simple transactions, reducing the time wasted in transit and in-branch as well as possibly reducing their own operational costs.
To setup the online banking feature though does require that you complete, sign and drop off a form to one of the branches for three of the banks with Scotia allowing a simple call for verification and you can proceed with a temporary password.
As online security should be of uttermost importance to both the banks and consumers I have taken a snapshot to decipher which of these banks inspires confidence with the appearance of their website and login pages.
Which of these banks would you trust with your money if you did not have any prior impression of their service and only had to their online appearance to go by?
As I do not have a physical account with each of these banks much less an online account if you have access feel free to give some candid user feedback on the usability of the internal websites.
(No Ratings Yet)
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Take my stupid advice and have NUTTIN to do with Scotiabank. Nuttin. NOTHING!!!!!!!!!!!!!!!!!!
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Cant even check my RBTT Visa Card statement online, much less anything else.
From first glance i will go with FCB
i do have an account with RBTT and it is not too bad but for some reason the site is more practical for transactions like transfers and pymts.. not so much account information is not up to date..
dunno about the rest.. wont ever bank with Scotia, they have privacy issues. Republic has too many service charges. FCB isnt all that bad and RBTT isnt bad at all despite some minor setbacks.
i have confidence in fcb, i’m banking with them awhile and i;ve had no promblems so far.their staff is very helpful and even advises you in confidence. thank you fcb to hell with the other banks.
Im with rbtt, their online page is too simple, it’s easy for a phising hacker to copy this page and fool unsuspecting users, therfore, be careful. If you live in trini make sure the log in page has the following address http://tt.rbttnetbank.com
I do not know my URI.
I am with RBTT for the past 35years and enjoy their service. However now that I travel the world over access to my account status is important for paying bills and other important issues online. However over the past 48 hrs I have been unable to access my account. This is quite inconvenient. I am hopeful though that this can be fixed soon because I trust in RBTT service quality
I love my republic account, I never have to wait in line to check my accounts, pay bills, my credit card, and i can even transfer cash to someone else’s account which negates the need really for me to ever walk around with cash. I think that despite the small problems encountered in setting up a republic bank online account, as far as security and privacy and simplicity goes i find that they are the best seeing as it is a relatively new initiative on the bank’s part…. the only reason in my opinion that people get so much difficulty is simply because (and I make no apologies) Trinidadians are lazy and do not like to read properly… cant fight me on that one for sure!